FAQ | Charleston Head Spa | Charleston, SC

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Frequently Asked Questions

What is a head spa?

A head spa is a luxurious, deep-cleansing scalp treatment designed to detoxify, hydrate, and rejuvenate your scalp and hair. It combines exfoliation, massage, steam, and high-quality products to promote scalp health, reduce buildup, and enhance relaxation. Think of it as a facial for your scalp!
What makes Charleston Head Spa unique?

We are Charleston’s premier head spa, offering private suite experiences for ultimate relaxation. Our treatments blend Japanese-inspired techniques with expert scalp analysis, ensuring a customized experience that supports healthy hair growth and total relaxation.
Do you offer couple’s or group bookings?

Yes! We have couples' rooms and can accommodate large groups for special occasions like bachelorette parties, bridal showers, and more. Since group bookings require special arrangements, please call or email us to discuss availability.
How do I book an appointment?

You can book online through our website, call us at 843-425-1080, or email us at info@charlestonheadspa.com. For large group bookings, please contact us directly.
What is your cancellation policy?

We require 24 hours’ notice for cancellations. Late cancellations or no-shows will be charged 100% of the service fee.
Do you see clients with hair extensions?

Yes, we do! We kindly ask that you have at least four weeks of regrowth so that we can properly access your scalp for treatment.
Does Charleston Head Spa see clients with locs?

Yes! We welcome clients with locs and customize treatments to cleanse and refresh your scalp without disrupting your hair.
Do I need to arrive early for my appointment?

Yes, we recommend arriving 10 minutes early to relax and prepare for your service.
Can I bring my own hair products?

No, we use specially selected professional products that are tailored for scalp health and relaxation.
Is gratuity included in the price?

No, gratuity is not included but is always appreciated for exceptional service.
Can I come in with wet hair?

No, please arrive with dry hair to ensure the best results for your treatment.
Can I receive a head spa treatment if I’m pregnant?

Yes! Our treatments are safe for pregnancy, but please let us know beforehand so we can adjust your service for maximum comfort.
Do you offer gift cards?

Yes! Gift cards can be purchased online or in person and make a perfect gift for any occasion.
Do you accommodate clients with sensitive scalps or skin conditions?

Yes, our scalp analysis helps us determine the best products for your needs. If you have specific concerns, please let us know before your appointment. For any other questions, feel free to call us at 843-425-1080 or email us at info@charlestonheadspa.com. We’re happy to help!